As a fraud and identity theft and anti-money laundering prevention measure, the Australian Taxation Office (ATO) has introduced a new rule requiring accountants to confirm the identification of their tax clients.

As tax agents, Rowe Partners must now verify the identification of all NEW tax clients BEFORE we can provide tax services. This means that we must ask to physically sight recognized forms of identification.

Existing Rowe Partners tax clients do not need to provide identification unless;

  • details have changed.

  • there is a new representative (in the case of a company or business).

  • we have concerns about the accuracy or validity of the information previously provided.

We are required to verify by sight, 2 separate proof of identity documents as per the ATO verification guidelines. https://www.ato.gov.au/.../Strengthening-client.../

Before we can do your tax return, we will require;

  • Tax File Number or ABN

  • Photographic ID

  • Current address

  • Date of Birth

  • Written authority from you as the client to act on your behalf in dealings with the ATO

For more information on approved forms of ID see the Australian Tax Practitioners Board Proof of identity requirements


Please be reassured that Rowe Partners will seek to verify only the documentation required to fulfill our legal obligations as "Failure to take appropriate proof of identity steps to verify a client's or individual representative's identity may result in a breach of the Tax Agent Services Act 2009 and disciplinary actions by the TPB."

We are conscious of your right to privacy. We will not retain copies of the identification you show us but will need to record whether or not we have verified your identity.

Can't get in to a face-to-face appointment? No problems. We have you sorted. Just let us know & we will send you a link to our easy to use on-line verification system.

Call 1800 04 7693 asap to make an appointment.